StreamSense.ai For Insurance

Actionable Customer Big Data Analytics for Insurance Companies
stream-sense-insurance-home-insured

Understand

USER JOURNEY AND 360° CUSTOMER VIEW

StreamSense lets you understand who each user is, what she’s trying to accomplish and how well you’re serving your users’ needs at different points in their entire journeys.

Provide

PERSONALIZED CUSTOMER SERVICE

With SteamSense, your call center, chatbots and newsletters can send automatically-generated, personalised and data-intensive messages. Provide the best possible customer service and close as many deals as possible.

Make

DATA-DRIVEN IMPROVEMENTS

StreamSense lets you analyse your own granular event data. Measure marketing channel impact, personalize the website experience, resolve on-site issues and find answers to important business questions.

PROBLEMS WITH CURRENT PROCESS

Buying insurance online shouldn’t be so difficult.
stream-sense-insurance-buying-process

BUYING PROCESS IS LONG AND COMPLEX

Often users start to buy their insurance online, but the buying process is long and complex, so purchases are frequently completed over the phone.

CALL-CENTER IS NOT HELPFULL

Even though your consultant has a chance to speak to the prospective customer, he doesn’t really know where she got stuck, what fields she already filled in the form, how much time she spent on it and how many times she already visited your website.

Your consultant is not able to help quickly while the prospective customer is still browsing the website, is interested in buying insurance and hasn’t yet considered offers from your competitors.

stream-sense-insurance-call-center-inefficient
stream-sense-insurance-deleting-spam

EMAILS ARE SPAMMY

Emails that you send to prospective or existing customers are usually not relevant to them, so they are considered to be a spam. Without truly data-driven insights,  your marketing team will waste many up-sell and cross-sell opportunities.

STREAMSENSE.AI FOR ONLINE INSURANCE

StreamSense.ai enables you to analyse and intervene customer journey to serve customers better.

REAL-TIME LEAD SCORING

StreamSense implements a real-time Big Data insurance scoring model to discover whether a user is really interested in buying an insurance or she is just looking around. It also calculates what’s the potential value of each user based on insurance product she is interested, its scope, price and profit margin.

stream-sense-home-insurance-lead-panel
stream-sense-home-insurance-user-insights

EMPOWERING CALL-CENTER WITH ACTIONABLE INSIGHTS

Our lead score metrics allows you to prioritise users and decide which prospective customers should get contacted first.

For each prospective customers, you also receive detailed (up to the minute) summary about who the prospects are, what actions they’ve taken on the website, what product they’re interested in and how to start a conversation with them.

These actionable metrics are computed in real-time so that your consultants or chatbots can act immediately while users are still browsing the website, still interested in buying insurance and haven’t yet considered alternative offers from your competitors.

PERSONALIZED CUSTOMER SERVICE

Empower your call center, chatbots and newsletters with an automatically-generated, personalised and data-intensive message to provide the best possible customer service and close as many deals as possible.

stream-sense-home-insurance-data-message

MORE THAN WEB ANALYTICS

StreamSense.ai gives you more power and flexibility than the traditional Software as a Service (SaaS).

DATA OWNERSHIP

With the traditional Software as a Service (SaaS), most of the data is a silo and you can’t turn that into something more powerful easily.

With StreamSense, you are the sole owner of your data because StreamSense runs on your on-premise infrastructure or under your public cloud account! Your data scientists can obviously analyse this data, find data-driven answers to business questions, build ML/AI models and more.

ACTIONABLE INSIGHTS

StreamSense is able to detect patterns in the behaviour of your users and react on it instantly e.g. offer new products, communicate to the users, personalise the website experience, provide your staff with meaningful insights.

WHITE-BOX SOLUTION

StreamSense is built using innovative open-source components and your engineers can also tweak or extend it.

It’s not a black-box solution where the creation of new features demands a very big time or is not created at all or the original vendor demands for this purpose an additional fare.

FLEXIBLE INTEGRATION

StreamSense can be easily integrated with other components that you use such as CRM, mobile apps or e-mails. This allows you to enrich your CRM records or run cross data-source analysis.

TECH HIGHLIGHT

A few technical reasons what make StreamCore.io unique.

Any kinds of events

Store, query and understand all events generated by users from website, mobile app and any data sources.

Build-in algorithms

Leverage our state-of-the-art algorithms for user scoring, segmentation, sessionization, pattern matching and more.

Easy deployment

Take advantage of your existing Big Data cluster or the public cloud.

ASK FOR LIVE DEMO

Please contact us if you are interested in a live demo.

We are eager to learn if StreamSense can address your challenges. Our team is ready to show you a live demo or build a proof of concept (PoC) solution that works on your use-case scenarios and data.

  • E-mail

    info@getindata.com

  • Phone

    (+48) 537 334 606

  • Address

    Warsaw, Poland

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